Privacy Policy

Last Updated: September 1 2025

1. Introduction

Visible (“Visible,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the Visible app, website, and related services (collectively, the “Services”).

2. Information We Collect

We collect information to operate and improve our Services.

a. Personal Information

This may include:

Name
Email address
Phone number
Profile information you choose to provide

b. Usage and Technical Information

This may include:

IP address
Device type and browser
Pages viewed and interactions within the Services

c. How We Collect Information

Directly from you when you register, create a profile, or contact us
Automatically through cookies and similar technologies used for functionality and analytics

3. How We Use Your Information

We use information solely to operate and improve Visible, including to:

Provide, maintain, and improve the Services
Enable connections and communications between users
Personalize your in-app experience
Communicate with you about service updates and account-related information
Conduct internal analytics and research to improve product performance

We do not use personal data for third-party advertising.

4. Data Sharing and Disclosure

a. No Sale of Personal Data

Visible does not sell, rent, trade, or license personal data to third parties.
We do not exchange personal data for monetary or other valuable consideration.

b. Limited Service Providers

We may share information with trusted service providers who process data only on our behalf, such as:

Cloud hosting providers
Analytics and infrastructure services

These providers:

Are contractually required to protect your data
May only use data to provide services to Visible
Are prohibited from using data for their own purposes

c. Legal Requirements

We may disclose information if required to comply with applicable law, legal process, or to protect the rights and safety of Visible and its users.

5. No Third-Party Advertising

Visible does not:

Share personal data with advertisers
Allow third parties to track users across other services for advertising purposes

6. Data Retention

We retain personal data only as long as necessary to:

Provide the Services
Meet legal, regulatory, or security obligations

When data is no longer required, it is securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Correct inaccurate information
Request deletion of your data
Object to certain processing activities

Deletion requests can be made through account settings or by contacting us.

8. Data Security

We implement administrative, technical, and organizational safeguards designed to protect your information, including:

Encryption
Access controls
Regular security reviews

No system is completely secure, but we take reasonable measures to protect your data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:
contact@visible.link

Mobile Terms of Service
Visible Connection Inc.
Last updated: September 1 2025

The Visible mobile message service (the "Service") is operated by Visible (“Visible”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Visible’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Visible through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Visible. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18333680364 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Visible mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18333680364 or email text@visible.link.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.